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Products
What are the soaps made of? Which oils do you use?
My soaps are made from high-quality natural oils such as olive oil, coconut oil, shea butter, sustainably sourced palm oil, and castor oil. Occasionally, I also use sweet almond oil, avocado oil, or babassu oil. Each recipe is carefully designed to provide gentle cleansing, retain moisture, and nourish the skin.
Are the soaps suitable for all skin types?
Yes, the soaps are suitable for most skin types. If you have special needs, you are welcome to contact me for advice or request a custom-made soap when possible.
Do you use food coloring in the soaps?
No, I don’t use food coloring or synthetic dyes. The colors in my soaps come from natural sources such as clays, activated charcoal, and micas.
Micas are natural mineral pigments derived from a shiny stone called mica. They are finely ground into powder and sometimes blended with iron oxides or other minerals to create different shades. These are the same pigments used in natural makeup, such as eyeshadows and lip balms.
The micas I use are cosmetic-grade, high-quality, safe for the skin, and contain no animal-derived ingredients or plastic glitter. Beautiful, safe, and natural colors.
Is a solid shampoo the same as soap for hair?
It may look like soap, but no – solid shampoo is not regular soap. Solid shampoo is made with gentle surfactant compounds specifically formulated for hair and scalp. They cleanse effectively while maintaining moisture and hair health, without leaving a soapy residue.
Regular soap (even natural, high-quality soap) is designed for body cleansing and is not suitable for hair.
Does the solid shampoo contain sulfates?
My solid shampoo does not contain sulfates such as SLS or SLES – harsh foaming agents that can dry out the scalp or cause sensitivities.
Instead, I use mild, plant-based surfactants that are scalp- and hair-friendly. The shampoo cleanses thoroughly, lathers beautifully, and leaves the hair soft, clean, and balanced.
Can I order a customized soap or candle?
Yes! If you have an allergy to a specific ingredient, prefer a particular scent, or are looking for a personalized gift – feel free to reach out and tell me what’s important to you. In many cases, I can customize ingredients and scents, and I’ll always do my best to create the perfect product for you.
Why do soaps have a “recommended use after” date?
After being made, the soap goes through a curing process that takes 4–6 weeks, depending on the recipe and drying conditions. During this time, excess water molecules evaporate, making the soap harder, longer-lasting, and slower to wear down.
That’s why each soap has a recommended date after which it is best to use. It’s not an expiration date – on the contrary, it’s the point when the soap has “matured” and is at its very best.
Delivery & Payment
Is it safe to pay on the website?
Yes.
All payments on the website are processed through Shopify’s advanced 256-bit SSL encryption system, ensuring your information is completely secure.
How long does delivery take?
You have several delivery options:
- Free local pickup in Haifa or Kfar Yehoshua (by prior arrangement).
- Courier delivery to your door within 2–4 business days after the order is handed to the shipping company.
- Registered mail with Israel Post. Delivery time depends on postal service operations but usually takes 7–10 days based on our experience.
What is your return policy?
We want to make sure you’re happy – even if something wasn’t perfect.
If a product arrives damaged, simply send us a photo and contact us through the “Contact Us” page.
After returning the defective product within 14 days of purchase, you may choose between a replacement or store credit, depending on the condition of the item and at our discretion.
Have a question we didn’t answer?
Send us a message on WhatsApp – we’ll be happy to help!